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4.1/10V. good Seralago Hotel And Suites Main Gate East
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Seralago Hotel And Suites Main Gate East Policies

Review our hotel policies, check-in details, cancellation, and important guest guidelines.

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Guests 1 room, 1 adults, 0 children
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Important Information

Hotel Kissimmee Florida Policies

To help make your stay at Seralago Hotel And Suites Main Gate East in Kissimmee as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.

  1. Internet

    WiFi is available in all areas and is free of charge.

  2. Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  3. Pets

    Pets are not allowed.

  4. Children and extra bed policy

    Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. People no matter the age stay for US$10 per person per night when using an available extra bed. You haven't added any cots. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  5. Important Information

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property. Please note pets can only be accommodated in the Deluxe Standard Room. Contact property for details. Please note a elevator is not available. Rooms on the second level are accessed via stairs. WiFi is included in the resort fee. The Vineyard Cafe and Food Court are currently closed